We hope that you never have to return any of our products but if you do here are a few things to keep in mind. When your order arrives, check all packages for damage or carton shortages. If there is anything damaged or you are missing products that your packing slip states should be there make a note of them. Then please send in an RMA request. Returns are accepted within 30 days of receipt. 

All returns are for refund only. Replacement product must be ordered again as a new order with a new order number and will include freight and handling charges. 

Return labels are not issued, returns must be prepaid. 

A 15% restocking fee will be charged for all non-defective returns. 

Note: Credit will not be issued without the return tracking to show return was delivered back. Returns take some time to process and confirm the reason chosen is correct, therefore, credits can take up to 15 business days from the date the item is delivered back.